We've got you covered.
So, we had the finished product. Next? Find the right people to deliver the extraordinary customer service.
In our experience, most website development companies had email support, or off-shore call centers. Trying to get hold of a real person was more difficult than translating hieroglyphics in the dark.
We wanted to counter this in a big way. So, instead of employing customer care staff for general help desk support, we went one step further and made a game changing decision.
Offer every client, no matter the size of their website, their own Account Manager. A guru that is an expert with all things website. Someone who will proactively contact you regularly to offer guidance in everything from SEO to website upkeep. Someone who wants your website to give you your ROI.
Today, our level of customer service continues to surprise and amaze our 1000+ strong customer base who trust and love our no-nonsense, above and beyond approach.